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g.4420
Possible Memory Leak / RAM Usage Issue
 
System:
- RTX 5060 Laptop GPU
- 16GB DDR5 RAM
- Windows 11
 
Problem:
Marathon starts normally but RAM usage keeps increasing during gameplay.
 
Observed behavior:
- Marathon reaches about 7.7GB RAM usage.
- Total system memory reaches 14-15GB (96% RAM usage).
- Windows starts using virtual memory.
- Marathon freezes and stops responding.
- Event Viewer shows Application Hang 1002 for Marathon.exe.
 
Troubleshooting:
- Reinstalled Marathon.
- Tested different NVIDIA drivers.
- Enabled Windows Game Mode.
- Closed background applications.
 
Expected:
Memory usage should remain stable.
 
Actual:
Memory usage continuously increases until the game hangs.
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  • Avatar
    Bungie Support
    Dev Help

    Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are noticing performance issues in the game. If you haven't already, we'd recommend ensuring all of your drivers, Windows, and your BIOS are up-to-date. We'd recommend clearing your game cache through Steam if you haven't. Lastly, we'd recommend uninstalling and reinstalling the game.

    If the issue persists, can you provide us with a copy of your DxDiag? You can paste it over on PasteBin and respond with the link. Please also share any information about actions you might be taking in-game that may be affecting your performance.

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  • Avatar
    g.4420
     
    Hello,
     
     
     
    Thank you for your response.
    I have attached my DxDiag report
    I noticed that Marathon's memory usage steadily increases while playing. During gameplay the game reached approximately 7.7GB RAM usage, while total system memory usage reached 14-15GB out of 16GB available. After prolonged play sessions, Marathon freezes and Windows logs an Application Hang (Event ID 1002). The issue persists after reinstalling the game and testing different NVIDIA drivers.
    Thank you for your time and assistance.
    0
  • Avatar
    Bungie Support
    Dev Help

    Hello again,

    Thank you very much for your response and the additional information. It appears you have not provided a link to the PasteBin, in which your DxDiag resides. If you are continuing to have issues with the latest update, please respond with the link to your DxDiag.

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  • Avatar
    g.4420

    Hello,
    Thank you for your support and assistance.
    I'm happy to let you know that the issue has been resolved, so no further help is needed.

    Thank you again!

    0

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