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Bungie Answered

Game doesnt launch

When attempting to open the game through steam, the game gets past the battleeye launcher without any issue, before proceeding to do nothing. steam says that it is running and it is open as a background app in task manager but there is no game. when i press stop on steam it continues to run as a background app until i close it through task manager. I have tried:

 -updating graphics card drivers

-updating windows

-verifying file integrity

-adding the app to security exclusions

-disabling full screen optimisations

-running marathon.exe instead of opening through steam

-running the game as an administrator

-installing the latest directx

-reinstalling both the game and battleeye 

-fully closing all possible apps on my PC other than steam and running the game

-disabling all possible overlays for the game on my computer

I do not have anything relating to focusrite audio on my PC and meet all of the minimum specs. I was able to run the game in march upon release, but i have not played since then and am no longer able to. Since then i have swapped out my GPU and PSU, but all other games still run fine. my CPU has AVX enabled.

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Comments

2 comments
  • Official comment

    Hey there,

    Thanks for reaching out to us.

    We understand Marathon launches for you on Steam, but that you don't see anything when it plays? Is that correct? So we can better assess why this may be, could you kindly let us know the OS version you have installed on your PC, as well as which type of drivers (and their version) you have installed? We'll then review.

  • Hi that is correct

    i am using windows version 25H2 and i have an RTX 5060 with driver version 30.0.16.1742 installed

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