Bungie Answered
Exfil bug, and losing all the loot because of that
We activated the extraction point, but it disappeared. It was incredibly frustrating because we had defeated the enemies, completed the map's main objective, and gathered a lot of loot. Is there any way to get our items back, or at least the Codex entries? I recorded the moment and uploaded it to YouTube as proof. https://youtu.be/1xyym_B_VWY?si=Nf11iiJJ5IYwcbS1
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Hi there,
Thank you for reaching out. I appreciate the video link included.
Based on the video recording you provided, it looks like your team did not activate the exfil in time before Final Exfil came on, and you unfortunately did not reach the final exfil point in time before the timer ran out.
According to your clip, everything seems to be working as intended, but please let me know if there is anything I missed and I will gladly review.
Please check the video at the 00:29 mark in slow motion; you can see there that I activated the evacuation before the time ran out.
Hi again,
Thank you for the clarification. I've reviewed your clip again and can see that you activated the exfil exactly as the timer hit 00:00. This may be why your exfil despawned, as Final Exfil came on before your exfil was successfully activated. That said, I'll pass it along to the dev team so they can still investigate and identify if there are any underlying issues.
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