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Bungie Answered

Game crashes and disconnected my console from the Internet

Only when I'm playing the game with my roommate does it keep crashing and disconnecting me from the game. Yet when I play with anyone else beside him it's fine. There is nothing wrong with the console. I've checked multiple times. So please don't tell to look at it all again like you did last time
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  • Official comment

    Hey there,

    Thank you for reaching out to us again.

    We understand you're still encountering crashes and connection errors. We're sorry to hear of this, as we can imagine the impact of such issues. For our investigation, could you kindly let us know if you're still seeing Anteater and Canary error codes?

    While we realize we shared troubleshooting in the past, if you haven't done so yet, you may wish to check out our Advanced Troubleshooting guide. The steps it outlines often help with resolving stubborn issues of this nature. If these issues persist, however, then please let us know if the error codes are the same or different and we'll review. Thank you.

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