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Bungie Answered

Game crashing during anomoly or specific quest

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willhern11
  • willhern
  • 11:09am
  • Eastern
  • Yesterday and today during some crew member quests the game crashes specifically in dire marsh canals or outpost contracts that require a containment barrier. Also this morning when retrieving the anomoly is also crashed. I have never crashed since playing and it happened 4 times the past 2 days. 2 times we had wiped teams to clear the map and could not exfil in time. The last time I could not get out with the anomoly in time.
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out. I'm sorry to hear you've been experiencing frequent crashes lately. To help us investigate, could you kindly provide the following info to the best of your ability?

    • Which contract(s) specifically were you doing when this happened?
    • Were you the only person to experience this, or did all your teammates crash at the same time?
    • Can you please list the course of actions or events that directly led to these crashes?
    • Did you see any error codes or messages?
    • Did the game crash directly to desktop?

    If you have any additional info to share, or video footage, that can also be very helpful. You can upload any clips to a public hosting site, like YouTube or Imgur, and post a link here.

    Thank you!

  • Avatar
    willhern11

    It was not my contract but the containment barrier quest in dire marsh and the one in command wing.

    All the players crashed.

    The actions were just starting it, nothing special.

    No error codes and it crashed me to desktop. Marathon completely closed.

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