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Bungie Answered

impossible to start game

I've tried everything to get the game running, including uninstalling my antivirus. It just gets stuck on the "Login/Connecting" screen, but never goes any further. I've tried administrator mode, port configuration, and verification, but nothing works. I'm not using a VPN, and I've also tried the DNS settings.
 
 
 
 
 
 
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1 comment
  • Official comment

    Hello there,
    Thank you for your report.

    A couple of things that may be worth checking:

    Fully close Steam and restart your PC before launching again
    Verify you’re launching from the correct account and game install
    If possible, try one test from a different network or mobile hotspot to rule out a connection-routing issue

    If it still won’t move past Login/Connecting, please add your platform, region, and any screenshots or logs you can provide. 

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