Bungie Answered
Mouse lag Part 3
- Bungie Account Name - parkerjurgenmann#4828
- Platform - Steam- Mouse and Keyboard/ also controller but there is no problem with controller
- Description of Issue - When I load into the main menu my mouse is incredibly laggy to a point where the game is unplayable, another problem is that when I click on vault, shells, etc. it takes forever to actually lick on it and go into the menu. When I go into the game it's almost as if there is no connection between my mouse and the game as it just looks in different directions by itself, I have no problem using a controller playing the game and when I play other games on keyboard and mouse the issue is non-existent. There are two videos down below that show how the game acts while in the menu and also in game.
- Rough Date and Time of issue - Going on for almost 4 weeks
- Repro steps - I followed online videos of this issue, turned off overlay on all my apps, uninstalled/reinstalled, and other steps that I have found online. I also was in contact on this website with Bungie help and followed their steps exactly as they said twice and there still was no fix. I have not heard from the support team for now almost a week for the second time now.
- LINKS: https://youtube.com/shorts/8rKgu2h7eC0?si=IFSHWRWosTk0dq-3
- https://youtube.com/shorts/E_b_ce-ng-A?is=sxMuHVz6MCJJt7e6
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Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are still having issues with mouse delay in the game. While we don't have any updates to share, we've received reports of this issue and are continuing to investigate the underlying issue.
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