Bungie Answered
Prestige Key for destroyed wing not given after exfil.
https://quickshare.samsungcloud.com/7cxkJqkcJjWw On July 7th around 2:28 am EST I exfiled with a Prestige Destroyed wing key from outpost in pinwheel. When i got to my vault the key was gone but it said I received it. I never received it. I would like my key that I exfiled with. I can provide a picture if you'd like. I did not get downed while In possession of the key. Please.
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Comments
Hello there,
Thanks for the detailed report.
This does sound like a real exfil/inventory-crediting issue, not just you overlooking the item. There have already been Marathon reports where a player successfully exfilled on Outpost through the Destroyed Wing route, the run report showed a successful exfil, but the player’s items were still gone afterward.
There have also been separate tracked cases where key-related items were consumed on extract but the expected key reward did not show up afterward, including reports where the item disappeared from inventory/vault instead of converting correctly. So even though your report is about a Prestige Destroyed Wing key rather than a template, it still sounds like the same general family of “exfil completed, reward state did not persist correctly” issue.
Your timestamp, map/area details, and note that you were never downed while carrying it are all useful details to include.
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