Bungie Answered
Stuck into Ground after hitting quest panel, lost my full inventory as a result
On Dire Marsh Day on an xbox series X. Was attempting the scan the first 4 panels in AI uplink for the first step in Sekiguchi's Co-Evolution [5/5]. On the final panel, I was holding X to use the panel, and I slipped backwards off of the concrete as it completed. When the animation to type on the panel started, I was half way in the ground, visibly below and not touching the panel during the animation. When the animation finished it released me half way into the ground and I fell into the concrete blocks below the panel. I was completely stuck and could not get out. I attempted to close the game completely, hoping a quick reconnect could pull me up as I was loading back in. It did nothing and as a result, time ran out and I lost my gear
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Comments
Hello there,
Thank you for your report.
We understand you got stuck in Dire Marsh's geography during a run. We're sorry to hear this happened, as we can imagine the impact which this may have had. Should you experience this type of issue under the same circumstances, then please consider replying with the following for our investigation:
Once we have the above details, we'll review and see if we need more information. Thanks.
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