Not received standard edition as per recent post
Hi there,
I recently purchased the deluxe edition before the update to the description was added. During which time playstation support gave me a run around of different tech solutions which none of them worked. Until you posted about the issue and saying you would honour it and award those who purchased the deluxe edition the game as per the description at the time of purchase (Big W btw) to which point they said they would have nothing else to do with it and to contact you guys directly. Now the trial is over my friend who also purchased the deluxe edition at the same time has the standard edition in his account but I do not and now cannot play the game. When will this be resolved?
Thank you
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Comments
I'm having the same issue as you. I bought the Deluxe version June 3rd and saw the post from the Marathon Development Team on June 5th. Assumed I was fine since I bought it before the updated messaging in the PlayStation store. Now I don't have access to the game unless I pay for the base version of the game.
Hoping to get this solved since the team did say they would honor those who bought it before the update and now I missed out on getting the game on sale.
I am in the same boat. Just got off work and logged in to play only to find the free trial ended, and still no update as to when we will receive the base game.
I purchased the Deluxe Edition on June 3rd, and haven't received anything yet. I contacted Playstation support a bit ago and they said Bungie hasn't issued a timeline yet as to when they will get this sorted out.
I hope I won't lose my progress especially, but I'm hoping they can get this solved today.
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