Bungie Answered
Faction Upgrades Bug
In the Faction Upgrades Screen, I am facing an issue. For instance, I am currently VIP2 with Sakeguchi Faction. The game indicates one upgrade available with Sakeguchi. You can see on the capture attached that the icon of available upgrade is dark. No interraction with it is possible. I can't click on it, thus, I can't get this upgrade.
Wan someone help me troubleshoot this bug ?
1
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Hi there,
Thanks for reaching out. For us to better understand the issue, please include the following details below:
Bungie Account Name : Cinovacima#1537
Platform : Steam
Description of the issue : In the Faction Upgrades Screen, I am facing an issue. For instance, I am currently VIP2 with Sakeguchi Faction. The game indicates one upgrade available with Sakeguchi. You can see on the capture attached that the icon of available upgrade is dark. No interraction with it is possible. I can't click on it, thus, I can't get this upgrade.
Date : june 11th 2026 around 2am. The issue is still there even after restarting the game several time.
I am also having this issue. I am VIP rank 2 with Sekiguchi and it shows i have an upgrade available but it wont let me select it. YUNGLAW#3361
I'm also experiencing this bug with NuCaloric and Sekiguchi.
AeroNotix#3200
I’m also having this issue for Sekiguchi. It happened when I used a Sekiguchi repetition pack to level up to VIP.
Xbox
NateShot US#4767
I am also having this issue for Sekiguchi on Playstation.
Bungie Account Name: bwaxwing#9669
Platform: Playstation
Description of the issue : In the Faction Upgrades Screen, I am facing an issue. For instance, I am currently VIP5 with Sakeguchi Faction. The game indicates 5 upgrades available with Sakeguchi. The icon of the upgrade is black. No interraction with it is possible. I can't click on it, so I can't get this upgrade.
Date of issue: It's been this way for weeks. The issue is still there even after restarting the game several time.
Having the same issue Sekiguchi Vip 17 2 upgrades available but blacked out won't let interaction
I'm having the same issue this season. Faction upgrades are unable to be activated (there is a green dot next to the upgrade indicating that it can be unlocked, however it won't let me unlock it and is blacked out)
Bungie Account Name: Outlandish#9996
Platform: Xbox
Description of the issue : In the Faction Upgrades Screen, I am facing an issue The icon of the upgrade is black. No interraction with it is possible. I can't click on it, so I can't get this upgrade.
Date of issue: It's been this way since beginning of the season. The issue is still there even after restarting the game several time.
My dudes, I figured out what was going on here - though it's not really explained well by the game. If the icon is black, but shows it's upgradable, it means your capstone level with the faction isn't high enough to get the upgrade despite you having the resources for it. So upgrade other other things to raise your capstone level and they'll unlock once you hit the pre-requisites. Or at least that's how it worked for me.
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