Bungie Answered
LUX Store purchase bug - Xbox
When buying items in the store with Lux, after the screen to acquire the item, the LUX balance goes down as intended but the item still shows as purchase-able in the store even after I bought it already
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Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with the LUX store purchases not showing up as owned after they are purchased. To help us investigate the issue further, can you provide us with a short video showing the issue? You can upload it to one of the media-sharing websites listed below:
- Youtube
- X/Twitter
- IMGUR
Please also confirm if you have received the items as expected.
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