Bungie Answered
Deluxe Edition Issue on PS5
Hi there,
I purchased the deluxe edition of Marathon on PlayStation, however the game is still showing as trial and wont let me download deluxe edition despite having bought it. Shows as "unavailable" now.
I have a receipt from PlayStation that shows I purchased the deluxe edition with the full marathon game included.
The deluxe edition includes the standard game, so not sure why it's not working for me.
I've asked Sony for a refund but they've told me I need to reach out to Bungie to resolve this issue.
I have also opened a ticket with Bungie Marathon game support over two days ago but haven't received any response from anyone on this issue.. Request #458144.
Thank you for the help
1
Comments
Hello there,
Thank you very much for reaching out to us. We'd been made aware of this issue and have recently posted some additional information about this. You can read more about it here.
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