Bungie Answered
Instant Crash to Desktop at 'Signing In...' screen // Season 2 Update
The game worked fine before the Season 2 update.
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Hi there,
Thanks for reaching out.
We're sorry to hear that you've been encountering crashes since the most recent season began.
In addition to the troubleshooting you've already tried, please make sure that windows and BIOS are fully up to date. We'd also recommend launching the game with any non-essential third party applications closed to see whether that helps improve stability.
If the issue continues, please let us know when the crashes occur and whether you're receiving any error messages or error codes when they happen. If possible, please also provide a copy of your DxDiag by uploading it to Pastebin and sharing the link here, as that may help us investigate further.
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