Bungie Answered
Game stops loading on loading screen
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Bungie Account Name - Flt_Magic#3919
- Platform - Steam
- Description of Issue - Game stops after a few frames on the initial loading screen. I've tried redownloading, changing my CPU and motherboard, and countless settings to try to fix the issue. I do not receive any error when the game stops working.
- Rough Date and Time of issue - I've yet to get past this since the first day of release.
- https://pastebin.com/awLa0qTL
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Hi,
Thanks for the report. I'm sorry to hear you're running into this.
We have seen similar reports of the game hanging very early in startup/loading.
We are currently looking into these reports and situations.
I will pass along your report and info to the relevant channels for further investigation.
If possible, please also include a short video showing the game stopping on the initial loading screen.
Thank you.
Here are a couple of loading attempts.
https://drive.google.com/file/d/1eQN2yGsTlOZLvXA-a9ukBl6Cl93v-j8T/view?usp=drive_link
Bungie Support I found out that Destiny 2 also stopped working. This led me to believe it was a Battle eye issue. After an additional couple hours of troubleshooting with others, I have fixed my problem and can run both Marathon and Destiny. I deleted all the audio drivers and software I use and once I restarted, it allowed the programs run. Not sure what the problem is that it can't run with those software, but at least it works now. This may be able to help others who are struggling with the same problem.
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