Bungie Answered
Key templates disappeared after successful extraction
Platform - Steam
Approx date/time - 5.27.26 , about 7:10-7:20 PM GMT3+
Exact schema name - 2 deluxe key templates, exchanged with CyberAcme armory (one in C.A.R.R.I. and another one in keys section)
Map name - Perimeter
There was a lot of free space in the backpack and storage
1
Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that your templates disappeared after a successful extraction. To help us investigate any underlying issues that may be occurring, if you had taken one or if you can reproduce the issue, can you provide us with a short video showing the issue? You can upload it to one of the media-sharing websites listed below:
- Youtube
- X/Twitter
- IMGUR
Same thing just happened with my key. Exfil with purple C.A.R.R.I key and no longer there after successful exit.
Oh, I read the description of the templates:
>> Defeat UESC Commanders to retrieve Matter Fixative, then exfil to create a key.
I remembered about that update... Now we need Matter Fixative to stabilize the template in the key.
But still, why did they disappear?
I tried again, and even without Matter Fixative the template was still in the bag after exfil.
And then in the next run I picked up Matter Fixative and successfully exfiled - the key was converted and saved.
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