Bungie Answered
Client crash in Cryo due to bubble shields on all platforms
- Bungie Account Name - SapoCocas#0417 (PS5)
- Platform - All platforms
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Description of Issue - Game client crashing regardless of platform in Cryo due to bubble shields. I was playing in Cryo with some friends and we picked a fight with other players, we started getting the edge on them but needed to reset the fight, then, our Recon (playing on PC) peaked inside the bubble and his game crashed. Then me (playing on PS5) trying to cover him peaked as well to make sure the enemies were not pushing us and my game client crashed as well, leaving our last teammate (playing on Xbox) to fight for himself where he shot the bubble once, and crashed the game as well.
I do have a video here of the POV of our last crashing crew member, you can see that we are all moving at the start of the clip and then one by one we stop moving due to the crashing. The exact timings of the crashes are when our team mate says "No..." and "What??". I am not sure how the crash reporting works on PS5 and what exactly you guys get in terms of attached clips from those, but if I close a game (or crash) on Playstation 5 I also lose the ability to save any longer clips.
We have had similar issues before where the game client crashed for every crew member at the same time and we managed to load the game back up since probably everyone in the lobby had the same issue, but it was exactly that, at the same time, not one by one like it happened here, because once we loaded the game back up we were all eliminated. - Rough Date and Time of issue - Not sure exactly what time.
- Repro steps - Not sure, but if I was on the dev team I would run some internal Cryo lobbies with tons of bubble shields and just focus on fights with shotguns I guess but I'm sure it will be tricky since shotguns and bubble shields is what everyone uses in every fight.
- LINKS: https://youtu.be/uVT1m0iR_GI
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Comments
Hello there,
Thank you for your report.
We are aware of situations where bubble shields can cause issues for players, including crashes.
We are currently looking into these situations.
I will pass your report and video along to the relevant channels for further investigation.
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