Bungie Answered
Lost my loot to mid game server shut down for an update
I was on dire mash and I had some pretty good stuff and lost it all because the servers shut down for an update is there anyway I can get it back please and thank you
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Hey there,
Thank you for reporting this. I'm really sorry to hear you lost your gear following the server downtime. Due to a recent server outage, this incident is already on our dev team's radar and is currently being investigated. We apologize for the inconvenience this has caused and appreciate your patience while we work this out.
Unfortunately, Support is unable to restore any lost loot, as any refunds that can be offered are handled automatically by the game systems, not manually through Support.
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