Got kicked off a Cryo run, servers went down, now im waiting on the run be finalized so I dont lose all my gold stuff.
My friends and I were running in ranked cryo archives, around 1 a.m. PT on Tuesday May 26, when the the servers disconnected all of us. When we tried to log back in, we were all given the prompt that says that the marathon servers are not available. My friends got off, but I stayed on for another hour and tried logging back in until I eventually got the prompt in the picture, that says that the game hasn't been finalized.
If we had finished the run, that we were booted from, it would have been our 7th consecutive, successful run while completing a cyberacme cryo contract, essentially doing every one in a row and earning the codex entry (This is Dedication Syndrome) in one session, while playing ranked. We all had full gold loadouts that we earned, from performing well, on our ascension to Vidmaster.
I'm still at this prompt waiting. I'm not going back to lobby without my gear. My bungie ID is:
Comments
Hello there,
Thank you for your report.
We understand your gear was not refunded after maintenance ended. We're sorry to hear of this. We have taken note of your report and will be sure to investigate what's caused this on our end. Your understanding concerning this incident is appreciated.
Is there a chance I will get it back? I havent returned returned to lobby yet, I just keep hitting "keep waiting". What should I do here?
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