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Bungie Answered

Servers went down 4 Hours before Scheduled Maintenance

My friends and I were running in ranked cryo archives, around 1 a.m. PT on Tuesday May 26, when the the servers disconnected all of us. When we tried to log back in, we were all given the prompt that says that the marathon servers are not available. My friends got off, but I stayed on for another hour and tried logging back in until I eventually got the prompt in the picture, that says that the game hasn't been finalized. 12 hours later and I'm still getting the same prompt.

If we had finished the run, that we were booted from, it would have been our 7th consecutive, successful run while completing a cyberacme cryo contract, essentially doing every one in a row and earning the codex entry (This is Dedication Syndrome) in one session, while playing ranked. We all had full gold loadouts that we earned, from performing well, on our ascension to Vidmaster.

I'm still at this prompt waiting. I'm not going back to lobby without my gear. My bungie ID is: UESC Ghost CMDR#8515

TLDR: Servers went down 4 hours before scheduled maintenance and I'm still waiting for game to finalize 12 hours later.

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2 comments
  • Official comment

    Hello there,

    Thank you for your report.

    We understand you experienced issues connecting to the game's servers before maintenance was scheduled to begin. We're sorry to hear of this, as we can imagine the impact of such an incident. At this time, we have taken note of your report and will continue to investigate this incident on our end. Thank you again for reaching out!

  • I was one the friends in this run, also still getting the same error message when trying to log on to play. Please make it so we have our stuff. Bungie ID: Cow Go Quack#3401

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