Bungie Answered
Lost Subroutine 6 after final extract did not register.
200+ hours, finally get subroutine 6 and went make it to exfil and the game glitches out?? Come on man. I need that back. SixxGodJay-#4397
TappyToes#6338
New xSxLxAxBx#8067
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Hello there,
Thank you for reaching out and reporting this issue.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
https://x.com/JaylanFranklin_/status/2058271946123399193/video/1
https://x.com/JaylanFranklin_/status/2058275721701699759/video/1
It was not due to internet or server connection. It is a bug in the game. The final exfil did not successfully extract myself and my team. That is a fundamental issue with the mechanic and broken feature. I need a refund of my gear.
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