Bungie Answered
Marathon constantly crashes xbox series x
Marathon is the only game that does this to my xbox. I sent it to cleaning and thermal paste replacing thinking it would help but it didn't. Un installed and re installed the game, I have the console in an open space with ventilation, nothing helps.
It's basically unplayable at this point, every match is a gamble to see if it hard crashes my console one to up to three times in a single match. I love the game but it's getting frustrating and now I'm thinking about contacting Microsoft to get a refund.
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Hey there,
Thank you for reporting.
We already received the report of your crash automatically in-game. We would still recommand following this guide for some troubleshooting guide if you keep crashing: https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updat…
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