Bungie Answered
Pete7811g
In the past few days I've lost at least 5 weapons during extraction
1 shotgun short double barrel white or grey and 2 brrt smg 1 coomon gun that uses a battery and the other I forgot the name and I play Marathon on a PlayStation 5 this is very frustrating as I win to lose.
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Comments
Hello there,
We're sorry to hear about this issue.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
About 15 minutes ago I lost 2 of the same weapons that I looted I don't know the name of them it's the first time I got the 1 was from a downed runner the other looted and when I exfil again the weapons are gone
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