Bungie Answered
Server Disconnect After Lobby Wipe
BillyBonk#4379
Steam
We killed the whole lobby with a lot of Prestige loot on top, and then suddenly the server crashed. I lost all the loot, ranging from 2-3 prestige guns, a hazard capsule, and a prestige chest implant.
5/12/2026
6:00 pm EST
Server Crashed idk how you can reproduce this
0
Comments
Hi there,
Thank you for your report.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
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