Still Missing Twitch Drops
I was able to get the first drop without issues. The subsequent drops did not work. I saw tons of reports that this was a known issue so I didn't worry about it. Well, here we are like 2 months later and I still have not received my drops. So I went ahead and tried un-linking and re-linking my Twitch and Bungie accounts. Not only did this not resolve the issue, it also revoked by rewards from the first drop that had previously worked.
When I submitted a support ticket I was told to go to the Partner Rewards page and "Click the 'Refresh' button at the top of the page beside 'Missing Twitch Rewards' and the page will update with any Twitch items you've earned."
I've linked this page below. As you can see there is no "Refresh" button. Has anyone been able to get this resolved? If so, what do I need to do? Twitch support says to reach out to Bungie support and Bungie support says to do something that does not exist, so I'm not sure what to do.
Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are still having issues with the Twitch Drops you expected to receive. To help us investigate this further, can you list out exactly which items you still appear to be missing?
I had the "SMILEYworm Emblem" and "Twitch Engine Weapon Skin" equipped when I un-linked and re-linked my Twitch account, and they still show as equipped in game, but they don't show up in the inventory, so I wouldn't be able to re-equip them if I unequipped them. Everything else is completely absent, so that would be:
WEAVEworm Background
GLOWworm Weapon Sticker
Graffiti Bingus Emblem
GraffitiBingus Background
Graffiti Bingus Sticker
White & Purple Weapon
Tau Ceti Cup - Emblem
Tau Ceti Cup - Background
Tau Ceti Cup - Sticker
Cryo - Emblem
Cryo - Profile Background
Cryo - Weapon Sticker
Cryo - Weapon Skin
But technically the "SMILEYworm Emblem & Kit" and "Twitch Engine Weapon Skin" are also missing, just currently equipped. Which is weird.
Hello again,
Thank you very much for you response and the additional information. We've taken note of this and will continue investigating the issue as it pertains to your particular account.
Everything suddenly showed up correctly in my inventory today EXCEPT the SMILEYworm Emblem (which was equipped when the problem started). I wondered if since everything else was corrected if it would fix itself if I unequipped it, but nope, that emblem is just gone. After unequipping it it is just not listed among my other emblems to re-equip. Is there any way to restore this one last emblem?
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