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Bungie Answered

Permanent hack on Cryo

I hit a laser I think on cryo archive and got the hacked debuff, after the expire timer it reapplied itself over and over and over again without hitting any other laser, even with the use of the OS debug it didn’t fix anything. I had the full effect of hack on me, hud constantly flashing on and off of hacked in 1 second and then off. I had 10 minutes left and just had to watch the time go down without being able to do anything. I couldn’t hold button to exfil or even revive teammate. I screen recorded this whole interaction to maybe send in for fixing. I lost a synapse cube, a drrvish, and a misriah. If you want video please let me know and I can send in. Thank you , I really enjoy this game and haven’t ran into an issue this bad yet so hopefully yall can fix it.
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Comments

4 comments
  • Official comment

    Hi there,
    Thank you for your report.

    Could you give us some additional details to along to go along with your report?

    Your Bungie Account Name
    Your Platform
    The approximate time that this happened

    If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.

  • Of course.

    My Bungie account name is: DiabloOculus#5690

    My platform is on Xbox One S
    This happened approximately at 11:36 pm on Sunday, May 9

    I’m attaching a link right here to the video

    https://youtu.be/mLHskMcZtJ4?si=WAoLlkqc2KZ59eco

    I posted on YouTube the clip, and if you have any questions please feel free to ask away so I can maybe help this get fixed!

    Thank you.

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  • Hey, did you ever see this by chance ? Sorry for the late response

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  • Hi there,
    Thank you for your report and video.

    I will pass along your report to the relevant channels for further investigation.

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