Cryo exfill success but lost all gear
Hello, I had an issue with my most recent Cryo run using the free cryo kit and I couldnt find a way to contact support through the website or on discord. I successfully exfilled with my team, but after getting back through the after run screens, I had no items. I looked to see if this is a known issue and found some related posts. It was my first cryo run on 05/07/2026, around 1:15ish pm I think was when I began matchmaking, if that helps. I've never had this issue before. Thanks for all of the hard work in making this amazing game a reality. One of the best, one of my most favorite ever, and I am an old school Halo guy forever so...its cool to glimpse back to before that at Marathon and see it through the new lens you all have so finely crafted. All the best.
Comments
Hi there,
Thank you for your report.
Could you give us some additional details to along to go along with your report?
Your Bungie Account Name
Your Platform
If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.
PsykoTreyc#6800, I play on PC through Steam. I do not have a video. I wasn't able to inquire with anyone else in the squad if it happened to them as well because it was two randoms and I didn't think to grab names.
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