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Bungie Answered

Synchronized Full Crew Crash

Users: NavalToast#6675, The Grandest Wizard#6298, and mikeymo#9345. 

Platform: Steam (PC)

Description of Issue: I was playing on Cryo Archive with a crew of 3. We were in the middle of a team fight when one of our crew members crashed. Subsequently, myself and the other remaining crew member crashed as well. We all play on the Steam PC platform and our users are: NavalToast#6675, The Grandest Wizard#6298, and mikeymo#9345. 

Time: About 11:50 PM Pacific, 4/18/2026

Repro steps: We aren't sure how to reproduce the crash, but it was our first time experiencing a synchronized game crash for all of us. Of note in the team fight, we were all not downed.

Links: N/A

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  • Official comment

    Hello there,
    Thank you for reaching out.

    We are tracking Cryo/PC stability issues and what you describe (one crew member crashing, then others shortly after, all on Steam) is the kind of pattern that helps us narrow down potential server or activity‑specific problems rather than just a local PC issue.

    To help with this, could you reply with:
    Whether you saw any error code or crash dialog (Steam or Windows) before the game closed
    Roughly where you were in the run (wing/room, e.g., “Biostock wing objective room” or “in the Hub during a team fight”)

    If you haven’t already, it also helps to:
    Verify game files via Steam
    Temporarily disable overlays/recorders (Discord overlay, GeForce Experience, etc.) and any overclocking while playing Cryo

    We know Cryo is a high‑value, high‑time‑investment map and crashes hit especially hard there, so we really appreciate you sharing details so we can get this tightened up.

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