Did not get the Cryo Skin
Just beat the Compiler and successfully exfiled with no issues, in fact with another team that was helpful. Both of my teammate got their skins and I collected a complier Ganlion on the way out to show I completed it. The challenge for defeating the compiler was not completed for me and I did not get the skin as well for Thief, the character I played. I did get the "Beyond the Crimson Veil" challenge done during this run which was interesting. I did not get footage on my end of the compiler kill although the team we met during the run was streaming and you can see us in the run.
Platform: PC
GameTag: hi_iLikeTurtles#8286
Clear: 4/19/2026 1:30am EST
https://gyazo.com/e278e3644faa978a7e34f0d9097ec2c9
https://gyazo.com/d32972b876f905eca797bbe90e9f07da
https://gyazo.com/d6bb56c14dc928de06c599b345b9b36b
https://gyazo.com/e28ad22b74c5fdf74e400abfdd05b431
Comments
Hello there,
Thank you for your report.
We are aware of situations where some players in a multi-team Compiler kill don’t get:
Codex progress for the Compiler, and the associated Cryo skins, even though they participated in the fight and exfiled with the Biotoxic Disinjector and/or Compiler Ganglion.
We are currently investigating these situations.
If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.
Thank you for your help. I have the Twitch Vod with Timestamps. If needed be I can edit a video.
https://www.twitch.tv/staycationtg/video/2751557489?filter=archives&sort=time
4:43:43: First Encounter with enemy team. Can see in the combat feed that I downed one of their players confirming I was in the match.
4:52:04: Compiler Kill
4:54:20: Extract starts while they downed one of my teammates, they did not finish them and all of us extracted. My teammate that was down did get the cryo skin.
I don't have footage of me with the Compiler Ganglion in the run and run completion but I did get it as seen in my inventory
https://youtube.com/shorts/DohO7PoHgQ0?si=at0qWYMzO7OwmA4q
Bungie gamertag
YoungWolf
Ps5 gamertag
PsychoFrenchFry
YoungWolf#4817
I completed a compiler run and exfiled on time and didn't get rewarded the cryo skin for the runner vandal, the link I sent is on my YouTube and shows everything. Thank you
Hey, this just happened to me in a match. We made peace with a team and did the compiler together, and I certainly dealt damage during the vulnerable phase. But after exfiling my teammates got their cryo skin and I didn't get mine. I'm also unable to get the CyAc barter for ganglion. I don't have a video, but I do have the ganglion in my inventory and we got the codex entry for the clearance 5 door. Would really appreciate any help!
Unfortunately there's nothing they can do, I tried reaching out with the same issue and to no luck.
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