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Bungie Answered

Game Crash after update 1.012 (PS5)

Hello! Since today’s update I can’t play the game : I keep getting error CE-108255-1 on PS5 What I tried : Uninstall the game and then reinstall it, clear the cache, restore the license, restart the console and rebuild the console data None of that work :( PSN : GLDN_29 Bungie : GLDN_29#8398
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Comments

7 comments
  • Official comment

    Hello!

    Thank you for bringing this to our attention. I'm really sorry to hear your game has been crashing at login since yesterday's update. I've saved your report and relayed this incident to the developer team so they can have a close look at this.

    In the meantime, here is a possible fix you can try to avoid these crashes. We have observed reports from PS5 players who had their console system language set to Canadian French, which caused crashes with error CE-108255-1. If this happens to be your case, you might want to try changing your PS5 language to English (US) or another language as a temporary workaround.

    In any case, please rest assured that this has been escalated to the devs and we will be investigating this issue!

  • I have the exact same problem :(

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  • me 3

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  • Same here, you are not alone. Crash after pressing X on the splash screen.

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  • T_T they forgot to put on the patch note : fix an issue where the game actually worked on ps5

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  • like i press the X or any key really then after like 4 seconds when the butterfly is fully formed it crashes (the butterfly is the loading bar thing)

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  • Got the same problem i wipe my ps5 at reset factory reinstall everything all is update and they give me the same error

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