Didn't find what you were looking for?

New post
Bungie Answered

ps5- crashes when in a party

Whenever I am in a party playing I have crashes when entering and leaving games, seems like whenever the game has to sync up players there is an issue. When I restart and reconnect the voice chat doesn't work either. sometimes it fixes itself after a minute, but not always. I don't have this problem when playing solo. I have reinstalled, rebuilt data base, tried everything I could think of to trouble shoot to no avail. I'm loving this game but this is a major pain point. 

0

Comments

1 comment
  • Official comment

    Hello!

    Thank you for reaching out. I'm sorry to hear your PS5 completely shuts down every now and then when playing Marathon. As you have already tried to einstall the game, please try to clear your console cache as well to try and mitigate these crashes.

    You can find detailed steps to clear console cache on this page, under the PlayStation tab, as well as important troubleshooting tips under Vital information.

Please sign in to leave a comment.