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Bungie Answered

Hitreg problems

https://imgur.com/a/lK0ToYG video here

The game has hitreg issues, randomly hits just don't register, happened more often than this one time but this is the clearest example I managed to get. I don't have any connection issues (no icon in top-right). I have a stable fiber connection with 2 devices connected - the PC I play on and my phone, PC connected by cable.

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Comments

6 comments
  • Official comment

    Hi there,

     

    Thank you for reaching out. Our team is already aware of a similar issue and are actively investigating. We appreciate your understanding.

  • Howdy, thanks for the report! Mind answering a few questions to help us investigate?

    1. Can we get a timestamp of when this occurred? - ex) 4/8/26 around 3pm PST - Some capture software includes this in the file name or file properties
    2. Do you have a longer video, preferably one that shows more of what happened leading up to this event?
    3. What's your in-game name? - I believe it's Mind Goblin#3837 but would like to confirm
    4. Have you experienced this issue with other weapons, if so how often?

     

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  • 1. Today (09/04) at 1:30am
    2. I have full 10 minutes before this happened, I can upload it later today
    3. Yes
    4. Yes, with multiple weapons, most notably on Longshot, Outland and Channel Rifle, as with the scope I usually can clearly see if I hit the target or not, with other guns it's not as easy especially that often some of the hits register and some of them not - this is the first case where I have a clear recording of zero shots connecting even if they should. I'd say at least once per 2 games with sniper rifles.

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  • Re: #1 - What timezone are you in?
    Re: #2 - Sick, I'd be interested in that full vid

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  • CET

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  • Can you give me your e-mail? It's on youtube but I don't want the video public because there's my friend talking and I didn't want to cut the audio.

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