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Bungie Answered

Marathon's Servers Unavailable

Error message that Marathon's servers are unavailable pops up whenever I attempt to login despite the fact that server maintenance is over. I've restarted my pc and updated the game, the issue remains.

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  • Official comment

    Hello there,
    Thank you for reaching out.

    “Marathon servers are unavailable” after maintenance usually means your PC can’t talk to the sign-on service, not that maintenance is still ongoing. On PC we’ve seen this when either backend is briefly unhappy or something on the player’s machine/network is blocking the sign-on URL (firewall, AV, VPN, etc.).  

    Confirm it’s not on Bungie’s side

    Check Marathon Help and @MarathonTheGame / @BungieHelp for any live outage/maintenance callouts.
    If they show ongoing issues, there’s nothing to fix locally; you’ll have to wait.
    Rule out a local/network block

    Make sure no VPN, proxy, or “gaming accelerator” is enabled.
    Temporarily disable or uninstall third-party antivirus/firewall (Bitdefender, Kaspersky, etc.) and try launching again. If it works, add exceptions for:
    Marathon.exe (or its launcher)
    BattlEye service / folder
    In Windows Defender Firewall, ensure both have Allow on Private and Public.
    Try a different network

    Connect your PC to a mobile hotspot or a different Wi-Fi/router and launch Marathon.
    If it works there, your usual network (router, ISP, or network-level security/filter) is blocking the sign-on URL.

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