Didn't find what you were looking for?

New post
Bungie Answered

Marathon

I cant load Up in to the Game . IT says the Servers are nit available. For more information Go to bungie.help.net
0

Comments

2 comments
  • Official comment

    Hello there,
    Thank you for reaching out.

    On PS5 that message usually means either the Marathon servers aren’t currently accepting connections, or your console/build can’t reach them correctly. 

    Check if servers are up
    On your phone/PC, check:
    @MarathonTheGame / @BungieHelp on X for maintenance or outage notices.
    If they call out maintenance or server issues, it’s on our side; you’ll just need to wait until that’s resolved.
    Make sure your PS5 has the latest Marathon patch

    Highlight Marathon on the PS5 home screen → Options button → Check for Update.
    Let any update fully install, then reboot the PS5 and try again.
    If you pre-installed and launched before go-live, you can hit a “servers not available” error until the day-one update is installed. 
    Confirm PSN and your network are OK

    PS5 Settings → Network → Test Internet Connection and confirm:
    PSN Sign-In: Successful
    NAT Type: 1 or 2 (open/moderate is fine)
    If anything fails, fix that first (router reboot, ISP issues, PSN outage, etc.).
    Full power-cycle

    Turn off PS5 completely (not Rest Mode) and unplug it for ~1–2 minutes.
    Power your router/modem off for ~1–2 minutes, then back on.
    When the network is fully back up, plug in and start the PS5 and launch Marathon again.

  • I am on Ps5

    0

Please sign in to leave a comment.