Bungie Answered
No response from dev team?
I'm still missing lux and one last twitch drop reward, I wanted to follow up on my support requests, I submitted my first contact form three weeks ago, and after not hearing back, I reached out on the help forum, where I was told to submit a second form, which I did two weeks ago. Both tickets are still showing as open though. I'm curious if anyone else is having this problem aswell?
I completely understand that teams get busy, and I'm fine being patient, I'd just really appreciate a quick acknowledgment so I know my requests are in the queue and being looked at. Even a brief update would go a long way. Thanks so much for your time!
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Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with some missing lux that you haven't received a response to, and that you are missing a Twitch Drop reward. To help us look into this, can you clarify which Twitch Drop you are having issues with?
the dev team responded and fixed my issue. thank you for your attention tho. Have a great day!
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