Bungie Answered
Game Crashed Server side on Ps5 during 6 kill round
I played a round on Dire Marsh it was an insane round we went in with free kits wiped a purple shield team and 2 other Teams right at the end of the round during a fight i go to shoot someone disconnect. (Error says this is a serverside problem my internet didnt disconnect and i could still hear everyone) when load back in im dead everything is gone. I have a video of the whole round and error message to prove this. I whould love compensation of any kind. It was not a problem with my Wifi or connection this shouldnt happen in a competetive game.
Thank you for reading
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Hi there,
Thank you for your report.
Could you give us some additional details to along to go along with your report?
Your Bungie Account Name
The approximate time that this happened
If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
Ill be fair it was just 5 kills but i lost a full purple loadout a purple wstr that made me go invis when i reload and biolense seeds to this it rly sucks. Also Edit i had injected a Simbiote for a quest so that might be the reason it happend never had a crash like this. If i can send the video of the full round somewhere i will just tell me how
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