Thank you for reaching out. I'm sorry to hear your game crashed during exfil. While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you received a specific error code upon crashing, please let me know here so I can have my team investigate this crash.
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Hello,
Thank you for reaching out. I'm sorry to hear your game crashed during exfil. While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you received a specific error code upon crashing, please let me know here so I can have my team investigate this crash.
Thank you!
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