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Bungie Answered

Any Plans of Fixing This?


I have around an hour in Marathon currently and every-time I try to play I get these black figures and/or missing textures. I have noticed you have very similar posts all over the forums dating back to Feb 27th regarding this same issue. I was curious do you plan on fixing this problem and can we the AMD community expect some sort of resolution sooner than later. I have a AMD RX 570 which is listed on your website as being compatible, however it apparently is not after I tried to play. After spending 40 bucks on this game and an hour or my time, I would expect to be able to actually play it. If you could give me a time-frame (specific day, for example June 26th 2026) of when this fix would actually become available it would be greatly appreciated and mostly likely keep me from returning the game for a full refund through steam as I am still within the set time-frame and playing hours to do so. 

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3 comments
  • Official comment

    Hello there,
    Thank you for your report and additional information.

    We have taken note of your report and detailed specifications. We are aware of performance issues and are currently investigating. Be advised that optimizations are always ongoing to ensure the game is smooth across different hardware and platforms. Your patience and understanding as we work to improve the game is appreciated.

  • Ngl, I was one of the people who reported this issue during the server slam and I keep coming back every so often to see if they've fixed this yet but I only ever see that generic "Bungie Support" response that doesn't give any indication about actual work being done or any clue as to when we can expect it to be fixed. I'm a person that hates when everyone calls something AI these days, but this bungie reply is honestly barely different from all the other responses on the matter. A lot of times, the response seems like it's not even connecting the dots between the posts and the reply.

    Don't get me wrong I WANT to get this game, but I'm not buying something I can't play. It's been a month now and we haven't had a decent, thoughtful response. They haven't mentioned what the problem actually is or what they plan on doing to fix it. The only thing this problem has in common are the Radeon RX 5xx cards. That's a very specific issue. It's frustrating that we're still waiting on anything useful regarding this problem.

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  • Bungie Support thank you for the very in-depth and information loaded response. I love how your entire system is setup so that I can never actually speak to a real person to get my issue resolved. #destiny all over again. Cant wait for the fix to my AMD problems to be locked behind a 300 dollar paywall and requires a daily subscription in order to purchase and use. 

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