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Bungie Answered

Can't change settings during tutorial

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Sir Lagsalot

Mainly, the system won't let me change my settings because it keeps loading me into the first run. Please just add a function that the player can TWEAK THE SETTINGS AGAIN before the tutorial. Please add the settings button before the tutorial instead of making the game keep loading into runs, I NEED THE OPTION TO TWEAK MY SETTINGS AGAIN, SO THAT I CAN PLAY THE GAME, BUT THIS IS UNFEASIBLE BECAUSE I KEEP LOADING INTO TUTORIALS, PLEASE FIX THIS.

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

     

    Thank you for reaching out. We're sorry to hear you're having an issue changing your settings during tutorial. Please provide the following information so we can forward this to our development team for investigation. 

     

    • Bungie Account Name - Playername#1234,
    • Platform - Steam, PlayStation 5, Xbox Series X, etc,
    • Description of Issue - General description of the issue in the game,
    • Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
    • Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
    • LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best
  • Avatar
    Sir Lagsalot
    • Sir Lagsalot#8800
    • Steam
    • After I open the game, I was immediately send into the tutorial run. Because I didn't adjust my graphic settings to low, the game runs on high graphics and I keep getting error code RUTABAGA whenever I load in the map, and I am thus unable to adjust my settings before the error code notification pops up. To be honest I just NEED THE GAME TO BE ABLE TO ACCESS THE SETTINGS AGAIN to set everything to low, then my problem will be solved.
    • Date: March 22nd, 2026. Error code RUTABAGA
    • Activate game => Game is loading the player into a run (the tutorial) => Game's performance begins to drop => Unable to access settings while in the process of player loading into the map => The game eventually crashes.
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  • Avatar
    Stalif

    This problem is also happening for me. I have tried to window the game or use Steam's game launch options to launch in safe mode but this has not worked. Even if an update was put out allowing the tutorial alone to bypass the time skewering FPS problem that would allow me to load in and adjust graphics settings down. 

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  • Avatar
    basfm

    Hi, this is happening to me as well. My PC has the necessary components to run the game. But happens exactly that. I liked the game, I checked everything and it won't run the tutorial, just shows the time skewering FPS problem ( error code RUTABAGA ). PLEASE ADD THE SETTINGS OPTIONS AT THE BEGINNING BEFORE JUMPING INTO THE TUTORIAL.

    Bungie Support Bungie Support Bungie Support

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