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Bungie Answered

Extraction animation blocked by the enemy

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AleDeLuga

I was in Cryo Archives, taking the last available extraction with a friend. Once I got inside the extraction and the timer finished, a high-level enemy caused me to clip into something and my character was launched into the air, canceling the extraction animation and making me lose everything. If needed, I also have a clip that I can upload to YouTube.

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    Bungie Support
    Marathon Support

    Hi there,

     

    Thank you for reaching out. We're sorry to hear you ran into an issue during an extraction. If you can, please provide the following details so we can forward this to our development team for investigation.

     

    • Bungie Account Name - Playername#1234,
    • Platform - Steam, PlayStation 5, Xbox Series X, etc,
    • Description of Issue - General description of the issue in the game,
    • Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
    • Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
    • LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best

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