Extraction Failed - Cryo Archive

DarKenway

March 22, 2026 12:45

DarKenway#4599

Playstation 5 - 22 March

Me and my teammate arrived at the last extraction IN TIME and she not take us away (3 secondes left when we arrived). Screen recorded if it's necessary. We are very disapointed

Comments

2 comments

Official comment

Bungie Support
Marathon Support

March 27, 2026 15:08
Hi there,

Thank you for reaching out. We're sorry to hear you ran into an issue during an extraction. If you can, please provide the following details so we can forward this to our development team for investigation.
- Bungie Account Name - Playername#1234,
- Platform - Steam, PlayStation 5, Xbox Series X, etc,
- Description of Issue - General description of the issue in the game,
- Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
- Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
- LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best
Kleb

March 22, 2026 20:22

Exactly the same happened to me

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