Bungie Answered
Game crashing on launch, AMD CPU/GPU
As the title suggests, my game is unable to launch. I'll hit play, be met by the battleye launcher and then a black screen like usual. Except the black screen hangs until it crashes, and then I'm sent back to my desktop.
I'm currently on a AMD Ryzen 5 5600 and AMD RX 7600 XT. Game was working fine yesterday, I updated BIOS and other drivers after encountering this issue with no fix.
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Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are crashing when launching the game. Along with making sure your BIOS and drivers are up-to-date, please also ensure that your Windows is up-to-date. Assuming this was done previously or that the issue persists, can you try reverting to the previous AMD GPU driver version to see if the issue persists? Some other players are reporting that this has helped.
I had this issue until I tried closing down some applications today. Culprit ended up being Keyscrambler, which BattlEye did not like.
The game would launch the BattlEye client and it would go through some updating and launching the game into black screen and then closing the game without error messages.
There is something running that is conflicting with BattlEye and finding that program and closing it will most likely solve your problem as it did mine.
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