Bungie Answered
Game still crashing, cant play one raid at all.
After hitting Run the game loads a bit, then just crashes no error codes or anything please help.
1
Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you're having stability issues when loading into the game. We received some reports of this issue and other players have suggested that installing the newest BIOS update from your motherboard manufacturer should resolve the issue. I've included a link to a thread where a fellow player has provided step-by-step instructions.
Hello
The fix I came up with: Updating your BIOS (from mobo manufacturers website via flash drive) and Intel Management Engine (also from mobo manufacturers website and NOT from intel website)
After that I suggest also: Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
Then Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
Also make sure are your firmware is updated. Fully. Every possible driver.
If that doesnt work then I am out of ideas and this probably needs official fix.
Tommy.
Updating BIOS does not fix this issue and quite frankly we shouldn’t have to be updating anything to okay this game when it was working just fine prior to last patch.
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