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Bungie Answered

Desktop Crash intel Ultra 7 265K

Hey Bungie devs, I wanted to report an issue that’s making the game unplayable for my friend. He’s running an Intel Ultra 7 265K processor and an RTX 5070Ti graphics card. All drivers and BIOS, etc., are up to date, and he crashes to desktop constantly. Every time there’s action on screen or when loading into activities, the game just crashes without warning. I even bought him the game so we could play together, but right now he literally can’t get through anything without it crashing. I would really appreciate it if you could look into compatibility or stability issues with this CPU. Let me know if you need logs or more info—happy to help troubleshoot. Thanks!
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Comments

5 comments
  • Official comment

    Hi there,

    Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.

    We can confirm the team has received reports of crashes of this nature and is looking into the situation. We appreciate your understanding.

  • Why is this issue not being publicly addressed? 5 days without any updates? at least provide us with an ETA or something, the bug started to affect ppl on week days then extended into weekends when the biggest update dropped and victims with ultra cores are just blocked from playing the game indefinitely until you feel like fixing the issue? at least let us refund the game

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  • Can you guys let the community know this issue is fixed in future patches

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  • I can not play this game at all, no problems loading up but crashes every game that I play, intel 7 ultra with 5080 gpu

     

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  • please issue refunds if not going to address this issue

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