Game crashes to desktop with no error code (STILL HAPPENING)
Bungie Account Name - GradualDamn
Platform - Steam / PC
Description of Issue - Game crashes consistently to desktop with no error message and occurs in every attempted game (solo/squad fill/any map) within the first 30 to 60 seconds of loading in.
Rough Date and Time of issue - This is reproducible whenever I want as I just need to get into the game and it will without cause crash to desktop as explained. It has been occurring since the recent patch and have played approx 60 hours with no issue prior to the patch. No performance issues at all with the only change (no system changes) being the game itself.
Repro steps - Load any map, move around the area with good framerate and no issues for approx 60 seconds and game will just force close to desktop
Would love to know of progress.. any updates on expected hotfix.. any update to known bugs page (which still has a tagline at the top talking about known issues for the server slam...?) Just any comms about if we should give up hope in playing the game again.
Please no requests for me to update my BIO's as I will only go to this extent if Bungie can determine its an issue on our end and not theirs considering I have been playing with no issue through the server slam and the weeks of release till this point with no problems.
Comments
Hi there,
Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.
We can confirm the team has received reports of crashes of this nature and is looking into the situation. That said, you could try the potential solutions posted by the community below, which some players have reported success with.
https://help.marathonthegame.com/hc/en-us/community/posts/47392514016148-Game-keeps-crashing?page=1#community_comment_47403587166100
It's the new patch, relating to Intel CPUs for some reason.
I have the same motherboard as you, tried everything. Uninstalled and reinstalled every service and system I could but nothing fixed it until I updated my BIOS to version F20. Since then I've had a few hours of gameplay with no crashes.
***FIX***
I could not wait for these guys to sort it with the weekend coming up. Only did 2 things which has resolved it for me - Shout out Tommy for the info:
https://help.marathonthegame.com/hc/en-us/community/posts/47392514016148-Game-keeps-crashing?page=1#community_comment_47403587166100
Only steps I took were the following, did not try do anything else.
1. Updated BIOs for the motherboard from F15 to F20
2. Updated Intel Management Engine to the current version, for me it was 2553.8.58.0 (Gigabyte)
Since I did these 2 things I have been able to play games again and have not crashed a single time since. Hopefully this helps isolate the issue for them.
i dont know how to upgrade my bios. my computer is 1 year old and i was playing without any problem until yesterday. i hope bungie fix it beofre the weekend.
I'm having similar issues and am not willing to update my bios due to a game update.
Same here, i hope an update is coming soon. Also, will there be some compensation for thoses who had trouble ? Because one week without playing in a game where seasons last 12, it's itching my FOMO meter
Please sign in to leave a comment.