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Bungie Answered

Twitch rewards

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Nerdsley-
Hi Bungie Support, I’m having an issue with Marathon Twitch Drops being delivered to the wrong account. When I claimed the drops on Twitch, my Twitch account was linked to a different Bungie account (an older account I used for Destiny 2). I have since corrected this and linked my Twitch account to my current Bungie account that I use for Marathon. However, the rewards have not appeared on my current account. I understand the rewards may have been sent to the previously linked account, but I was hoping you might be able to assist in re-granting them to my correct Bungie account.
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    Bungie Support
    Marathon Support

    Hey there, thanks for reaching out.

    I'm sorry to hear you claimed your Twitch Drops to the wrong Bungie.net account. Unfortunately, we cannot manually transfer rewards from one account to another.

    Please see below, as stated in our Twitch Drops Help article: 

    Can Players have multiple Bungie accounts connected to the same Twitch account? 

    No, players should ensure they only have one Bungie account connected per Twitch Account. If for any reason players attempt to connect multiple Bungie accounts to a single Twitch account, Bungie can not guarantee player eligibility for the Twitch Drop event.

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