stuck in continue waiting after extraction

Today we all encounter this continue waiting loop after successful extraction.

I have waited and gone to sleep but after 10 hours it still does not allow me to extract with my stuff. My friend choose back to lobby and loses epic armor, the best gear in this game. It already made him not want to play this game anymore. At least you should give us back our gear.

Dont wait! Please, at once, go into a maintenance and solve this serious bug!!!

Our team id is : Insomnia#6831

网上邻居#5283,