Daily Report – Persistent BattlEye Error Code PLUM After Full System Reinstall (Request for Escalation) - 19 March 2026, 12:11 UTC, PC
This is a daily follow-up report regarding a persistent BattlEye error (Error Code: PLUM), which is still occurring today.
The issue remains unchanged:
I am consistently getting kicked a few seconds after loading into the tutorial with the message:
"BattlEye has detected a problem. For more information, visit help.bungie.net and search for error code: PLUM."
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System Configuration:
OS: Windows 11 Pro 24H2 (fresh clean installation, fully updated)
CPU: AMD Ryzen 9 9800X3D
GPU: NVIDIA RTX 4080 (Driver 595.79)
RAM: 32 GB
Country: Germany
ISP: Deutsche Telekom
Connection: Wired Ethernet
Bungie Account: Gitorian#9112
Platform: Steam / PC
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Clarification regarding previous support response:
I have fully completed all steps from the Error Code: MARMOT guide:
- Verified integrity of game files via Steam
- Fully uninstalled and reinstalled Marathon
- Performed additional cleanup as described (manual file removal + re-verification)
- Ran chkdsk with no errors found (full output available if needed)
The issue persists unchanged after all of these steps.
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version.dll check:
I have verified that there is NO version.dll file present in the Steam or Marathon directories.
This is a completely clean system installation with no third-party modifications, injectors, or legacy files.
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BattlEye / system validation:
- BattlEye installs and initializes correctly
- The game launches normally
- The error occurs only AFTER entering gameplay (not during startup)
Completed troubleshooting:
- Fresh Windows 11 install (24H2)
- BattlEye fully reinstalled (Uninstall_BattlEye.bat / Install_BattlEye.bat)
- All BattlEye executables allowed in Windows Firewall
- No third-party antivirus or security software
- No overlays, debuggers, or background tools running
- No VPN, proxy, or network filtering
- System integrity verified via sfc /scannow
- Disk integrity verified via chkdsk (no issues)
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Control comparison:
- Escape from Tarkov (also using BattlEye) works without any issues on the same system
This strongly indicates that:
BattlEye itself is functioning correctly, and the issue appears to be specific to Marathon.
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Context:
Prior to this, I was encountering Error Code: WEASEL (network-related).
After performing a full OS reinstall, the error changed to PLUM.
This suggests:
- The system environment is clean and stable
- The issue is not caused by corrupted files or local misconfiguration
- The problem occurs during runtime validation or session handling
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Request:
At this point, all documented troubleshooting steps (PLUM, MARMOT, BattlEye FAQ) have been fully exhausted.
I am specifically requesting:
- Clarification on what runtime condition triggers PLUM in Marathon after successful initialization
- Confirmation whether there are known false positives related to patch 1.0.5
- Investigation into possible Marathon-specific BattlEye integration issues
Please escalate this case to the appropriate technical team (BattlEye integration / anti-cheat runtime validation), as this does not appear to be a standard user-side issue.
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Summary:
The issue persists across:
- a completely clean OS environment
- verified game files and disk integrity
- minimal software conditions
- and confirmed BattlEye functionality in other games
This strongly indicates a false positive or a game-specific issue rather than a local system or installation problem.
I am happy to provide logs, service lists, or additional diagnostics if required.
Comments
I'm having exactly the same issue. I tried solving it the same way, but no luck. It looks like only a developer can fix this.
I am also following this as I am also experiencing the same issues.
Hi i'm having the exact same issue on Destiny 2, did you end up getting this fixed ?
akdk
Yeah, I fixed it by refunding the game.
Support kept giving me the same copy-paste answers over and over, and eventually they just stopped responding altogether. This game doesn't deserve my time spent troubleshooting it, let alone playing it.
There are plenty of better games out there, and plenty of developers who respect your time and money a lot more than Bungie.
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