Bungie Answered
Original Ps5 shutting down
Got a issue were the ps5 shutting down to the point were I need to take the power corde out and inn to get it back on. It has happened abut 10+ times and always when I play marathon in a match or just in the menus. I have deep cleaned my ps5 and have tried the rebuild database and clear cash in the system of the ps5. And reinstalling Marathon. And has happened sins the day one. And is still persisting. Last crash/shut down was yesterday after the new patch. And have not played to day because of this issue. And I have seen allot of other players having the same issue. Both here and on Reddit.
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Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that your PlayStation 5 is shutting down when playing the game. We have taken note of this detailed report and will continue monitoring any issues that may be occurring. While we continue to monitor this, we recommend reaching out to Playstation's Support Team in the event there's more troubleshooting that can be offered.
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