Thanks for reporting this. We have identified a rise in crash reports since the update and are currently looking into the underlying cause of this. In the meantime, reinstalling the game may help to reduce or resolve the crashing you experience.
Please also note that Marathon may not be able to run on laptops, if that is your case.
It shouldn't have to require you to update your BIOS... updating your BIOS can also ruin your computer if you do it wrong, which is why most people stay away from it.
I have a Core Ultra 7 256k desktop and I am having the same issue. Game ran flawlessly with no crashes for 60+ hours before this latest update. Now I crash within 2-3 minutes of starting a match, every time. It's been almost 48 hours now. I have a z890 board, all my firmware and drivers are up to date.
The fix I came up with yesterday was: Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine. After that I suggest also: Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it Then Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
If that doesnt work then I am out of ideas and this probably needs official fix.
Step-by-Step Guide to Updating Your BIOS (Attention, this is a AI generated Guide)
Check your current BIOS version Press Win + R, type msinfo32, and press Enter to view your current BIOS version.
Download the BIOS file Visit the support page of your motherboard manufacturer (e.g., Asus, MSI, Gigabyte, Dell) and download the latest BIOS version for your specific model.
Prepare a USB drive Format a USB stick using the FAT32 file system.
Extract the file Unzip the downloaded BIOS file and copy the extracted file (usually with a numeric extension) to the root directory of the USB drive.
Enter the BIOS/UEFI Restart your PC and repeatedly press Del, F2, F10 or F12 to access the BIOS/UEFI menu.
Launch the update tool Use the built-in flashing utility (e.g., Q-Flash, M-Flash, ASUS EZ Flash).
Start the update Select the BIOS file from your USB drive and begin the flashing process.
Do not power off Do not interrupt the process under any circumstances, as this can permanently damage your motherboard.
Restart Your PC will automatically restart once the update is complete.
Comments
Hello,
Thanks for reporting this. We have identified a rise in crash reports since the update and are currently looking into the underlying cause of this. In the meantime, reinstalling the game may help to reduce or resolve the crashing you experience.
Please also note that Marathon may not be able to run on laptops, if that is your case.
Bungie Support ROLL BACK THE PATCH
Bungie Support ROLL BACK THE PATCH
Reinstalling does nothing Bungie it’s your side of the fence the game itself that needs too fixed!!!
Try updating your BIOS. I had the same issue, and since the update, the game has been working fine.
It shouldn't have to require you to update your BIOS... updating your BIOS can also ruin your computer if you do it wrong, which is why most people stay away from it.
michiop77 - if you could post a link on how to update your bios, it would be greatly appreciated
Bungie Support
Could you elaborate on this? Why would the game not run on an Intel Ultra 7 / 5070ti laptop?
I have a Core Ultra 7 256k desktop and I am having the same issue. Game ran flawlessly with no crashes for 60+ hours before this latest update. Now I crash within 2-3 minutes of starting a match, every time. It's been almost 48 hours now. I have a z890 board, all my firmware and drivers are up to date.
Hello again everyone,
The fix I came up with yesterday was:
Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine.
After that I suggest also:
Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
Then
Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
If that doesnt work then I am out of ideas and this probably needs official fix.
Step-by-Step Guide to Updating Your BIOS (Attention, this is a AI generated Guide)
Check your current BIOS version
Press
Win + R, typemsinfo32, and press Enter to view your current BIOS version.Download the BIOS file
Visit the support page of your motherboard manufacturer (e.g., Asus, MSI, Gigabyte, Dell) and download the latest BIOS version for your specific model.
Prepare a USB drive
Format a USB stick using the FAT32 file system.
Extract the file
Unzip the downloaded BIOS file and copy the extracted file (usually with a numeric extension) to the root directory of the USB drive.
Enter the BIOS/UEFI
Restart your PC and repeatedly press
Del,F2,F10or F12 to access the BIOS/UEFI menu.Launch the update tool
Use the built-in flashing utility (e.g., Q-Flash, M-Flash, ASUS EZ Flash).
Start the update
Select the BIOS file from your USB drive and begin the flashing process.
Do not power off
Do not interrupt the process under any circumstances, as this can permanently damage your motherboard.
Restart
Your PC will automatically restart once the update is complete.
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